During these unprecedented times we want to ensure you that our number one priority is the health and safety of patients, healthcare workers, families, and our employees.
Our hearts go out to the people who have been affected during this challenging time and we appreciate the efforts of local communities and government agencies who are on the front line working to contain this virus.
We hold true to our mission to help improve lives and restore function to all those living with neurological deficits and chronic pain.
We are here for you and can answer questions on device cleaning, disinfection and maintenance. We appreciate your patience as there may be a delayed response as we extend schedule flexibility and remote work capabilities to our essential employees. There are several ways to reach out to us:


  • Call us at 855.902.5252 Monday–Friday 7am–5pm PST.
  • Go to our website and fill out the ‘Contact Us’ form - click here
  • Reach out to your local Bioness representative or call 800.211.9136 option 3.
  • Email us at info@bioness.com

Cleaning & Disinfection Instructions can be downloaded using the instructions below:
L300 Go Cleaning Instructions
H200 Wireless Cleaning Instructions
BITS Cleaning Instructions
Vector Cleaning Instructions
Stay healthy! Follow the CDC (Centers for Disease Control and Prevention) recommendations and guidelines to help combat the virus (click here)
We will continue to monitor this rapidly changing situation and do everything we can to protect you and our employees. As always, thank you for being a part of the Bioness family – we are all in this together!


Individual results may vary. Consult with a qualified physician to determine if these products are right for you.

Important Safety Information and Risks: Indications for Use, Contraindications, Warnings, Adverse Reactions and Precautions, and other safety information are available on-line at www.bioness.com/Safety_and_Risk_Information.php (also available in the appropriate product User’s Guide).

The product User's Guides are available on-line HERE

H200® Wireless, L300 Go®, Bioness, the Bioness Logo® and LiveOn® are trademarks of Bioness Inc. | www.bioness.com | Rx only

©2020 Bioness Inc.



Questions? |     855.902.5252 | info@bioness.com

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